Privacy Policy for Tundra Glide Innovations
At Tundra Glide Innovations, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather through our corporate website and in the course of providing our specialized logistics and cold chain solutions. By using our site or engaging with our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: This includes information such as your name, company name, job title, email address, phone number, and physical address when you contact us, request a quote, subscribe to our newsletters, or use our services.
- Business and Service-Related Information: Details regarding your logistics needs, cold chain requirements, inventory specifications, shipment details, and other information necessary for us to provide our cold storage warehousing, temperature-controlled transportation, last-mile delivery, inventory management, and pharmaceutical logistics services.
- Technical and Usage Information: When you visit our website, we may collect information sent by your browser, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information helps us understand user behavior and improve our online platform.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide, operate, and maintain our specialized logistics and cold chain services.
- To process your requests, quotes, and service inquiries.
- To communicate with you, including sending service updates, administrative messages, and promotional materials (with your consent where required).
- To improve and personalize your experience on our website.
- To monitor and analyze usage and trends to improve the functionality and design of our services and website.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and regulatory requirements.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., IT support, analytics providers). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
The security of your data is paramount to us. We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include data encryption, secured servers, and access controls. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When processing is no longer necessary, we will securely delete or anonymize your data.
6. Your Data Protection Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at the address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18 (referred to as "Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Tundra Glide Innovations
2847 Glacier Way, Suite 450
Montreal, Quebec, H3G 1M4
Canada